Kevin's NorthWest
Technology Services
Providing Dedicated Technical Support
For Windows and Apple Computers
IT Services Details And Pricing
Initial Intake Phone / Email Consultation
This is used by me as a tech to understand the issue you are experiencing and gauge whether I would be able to troubleshoot and resolve the issue. This is required for all my services in order for me to provide the best tech support possible. If I don’t feel that I can competently solve your issue, I will try my best to refer you to an IT business whom personally I trust will be able to.
Free
30 Minutes Maximum*
Pricing ranges from $20 Per Hour to $60 Per Hour depending on the specific service.
Software Technical Support (Remote)
General Technical Support (Remote)
$25.00 Hourly (Unlimited Time) / Flat-Fee Of $100.00 USD (5 Hours Max)
Software Technical Support (Onsite)
General Technical Support (Onsite)
$35.00 Hourly (Unlimited Time) / Flat-Fee Of $150.00 USD (5 Hours Max)
*Availability of onsite support depends on distance to location.
How-To Technology Lessons (Remote)
$20 Hourly (Unlimited Time) / Flat-Fee Of $80.00 USD (5 Hours Max)
How-To Technology Lessons (Onsite)
$25 Hourly (Unlimited Time) / Flat-Fee Of 100.00 USD (5 Hours Max)
*Availability of onsite support depends on distance to location.
Hardware Purchases Consulting / Advising (Remote)
$40 Hourly (Unlimited Time) / Flat-Fee Of 150.00 USD (5 Hours Max)
Hardware Physical Installation / PC Building & Configuration (Onsite)
$60 Hourly (Unlimited Time) / Flat-Fee Of 300.00 USD (8 Hours Max)
*Availability of onsite support depends on distance to location.
**Individual hardware component purchases must be made by client / customer.
***New desktop PC build pricing available upon further consultation and hardware component availability.
Technical Writing / User Guide & Documentation Writing (Remote)
$30 Hourly (Unlimited Time) / Flat-Fee Of $130.00 USD (5 Hours Max)
Technical Writing / User Guide & Documentation Writing (Onsite)
$35 Hourly (Unlimited Time) / Flat-Fee Of $150.00 USD (5 Hours Max)
*Availability of onsite support depends on distance to location.